General Flow for Using Smart Cabinets for Storage Purposes
1. Purpose
Smart lockers allow users to securely store their luggage and personal belongings for a set period of time. The system provides controlled access, automatic generation of a reusable QR code, and a management server for monitoring and reporting.
2. Users
-Depositor (Client/End User) – The person who deposits a piece of luggage or personal belonging in the locker.
-System Administrator – Person with administrative rights on the management server.
3. Prerequisites
-Smart lockers are installed in a designated space (airport, train station, shopping mall, hotel, etc.).
-Users can access the lockers by scanning a unique QR code generated for each storage session.
-The management system is active, allowing usage monitoring and transaction management.
4. Main Flow
1. Baggage Storage
-The user accesses the system interface and generates a QR code for use.
-The QR code can be displayed on the phone screen or printed on an access ticket.
-The user scans the QR code at the smart locker to unlock an available compartment.
-Place the luggage or personal item in the designated compartment.
-Closes the locker door, and the system associates the QR code with the respective compartment.
-The management server records the transaction details and storage time.
2. Baggage Retrieval
-The user arrives at the locker and scans the same QR code used for storage.
-The system validates the code and unlocks the associated compartment.
-The user retrieves their luggage and closes the locker.
-The system marks the transaction as completed and notifies the management server
5. Alternative Flow
-If the user loses the QR code ticket, they can regenerate access using the system application or by contacting technical support.
-If the luggage is not picked up within a predetermined interval, the system can apply additional fees or alert security personnel.
-If the locker does not open, the user can request the intervention of an authorized operator.
6. API Integration
-Monitoring and Reporting System – Generate reports on locker usage and storage duration.
-Automatic Notifications – Alerts on storage expiration.
-Payment System Integration – Optionally, the system can be integrated with electronic payment methods for usage fees.
-CRM Integration – Collect feedback and manage customer relationships to improve services.
Through this flow, smart lockers provide an efficient, secure and convenient solution for storing luggage and personal belongings in various locations