Privacy Policy
Personal Data Policy
In accordance with the provisions of Law No. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and of Law No. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, the Company is registered as a personal data controller with the number xxxx and is obliged to process your personal data securely and only for the specified purposes.
We use such data only in connection with the identification and dispatch of your orders, and to assist you with your requests.
At any time you can:
• File a complaint with a supervisory authority The National Authority for the Supervision of Personal Data Processing (ANSPDCP)
• Request access, rectification or deletion of personal data
• Restrict or object to the processing of personal data
You can obtain additional information regarding the personal data that the Company stores and processes in relation to you, by sending a request to the e-mail address contact@smartlocker.ro. Furthermore, you can object to the processing of your personal data, request the rectification of your data or withdraw your consent for such processing at any time. If you wish to withdraw your consent to the processing of personal data or wish to have it rectified, please contact us. If you have any complaint regarding the processing of your data, you can contact the National Authority for the Supervision of Personal Data Processing (ANSPDCP).
Collection and processing of personal data
The Company collects data:
• when you visit and place an order on smartlocker.ro
• when you contact us online or by phone
• when you create a user profile on smartlocker.ro
• when you write a review about our products
What type of information do we collect?
In order to improve the online shopping experience and customer satisfaction, for targeted advertising, to improve our products and services and for administrative purposes, the Company will collect and process the following personal data about you:
• Email address
• Name
• Address
• Phone number
• Company
• IP address from which the purchase is made
All information will be treated as confidential information. The processing of personal data by the Company is based on the following legal basis:
• The necessity of entering into a contract to which the data subject is a party (e.g. the purchase of a product)
• The processing of data is necessary for the purposes of the Company’s legitimate interests (such as improving the smartlocker.ro website or improving our services and products and detecting fraud)
• Your consent (creating a user account)
We do not use your phone number to contact you for sales calls. You will only be contacted if there is a problem with your order or to obtain information about delivery.
Your data may be used in the event of investigations carried out by state authorities, as we report fraudulent payments. We release information when we consider it necessary to prevent theft and fraud, for example in connection with credit cards.
The Company transfers your data only to the courier company, the data is for the purpose of delivering the order, we do not transfer, sell or provide access to your data to other third parties including other companies.
We store your personal data for as long as necessary for the purposes described in this Privacy Policy. The retention period depends on the type of data and the reason for which we collected and stored your data. We constantly analyze the data storage periods, taking into account our reasons for processing personal data and the legal basis.
Liability
In no case is the Company responsible for loss of profit, loss of operations or other indirect losses.
Cookie Policy
Our goal is to provide an easy-to-use website with relevant information. That is why we use technologies to collect and process information about the use of our website. We collect this information through so-called cookies. Among other things, this means that our website remembers you when you return to our website, and we can create statistics about how you and other users behave on our website.
You can change your cookie consent at any time. Change your consent here. You can delete cookies at any time using your browser settings.